
faq
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Choose your scheme, level and room type, then input quantities for your desired materials from the provided list.
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Each design will come with a design package acting as a guide to assist with install.
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Get a complimentary design, complete with a design package and guides to help you measure the materials accurately.
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The procurement timeline depends on DSG's receipt of quantities. Once they have the information, your order will be placed. A tracking disclaimer "Lead times are subject to change" will be provided upon order placement.
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You can choose to order only some items or all items within the package. As an additional resource, we offer customizing options that is billed by the hour.
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On-site personnel or a GC should measure and quantify materials, accounting for waste to ensure accurate ordering.
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If unavailable, we have alternative options that will be similar to the original.
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We recommend ordering the full package to have a cohesive finished design, but you can choose to order what you need.
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Reorder through our website.
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We recommend ordering all the materials at once and keep them stored on site.
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Purchasing through DSG is included in the final price.
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We recommend keeping the schemes separate as they are carefully crafted cohesive designs.
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We recommend reaching out to AE Design Group for a custom design consultation to ensure everything works together seamlessly.
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Customer needs to inspect goods and provide photos as soon as the goods are received. Contact us immediately within 24-48 hours.
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Our procurement specialists will contact you within 24-48 hours to provide the complete cost, inclusive of estimated shipping and tax, and to facilitate the payment process.
For more information, please contact us at info@aedg-dod.com
For custom designs, please contact us at ae@aedesigngroup.com