disclaimers

  • If an item is out of stock, material replacement may not precisely match the original, but the DOD team will maintain the design intent. Any changes will not be updated in the design package.

  • If there are material changes requiring quantity adjustments, the DOD team will contact the customer for necessary information.

  • Customer needs to inspect goods and provide photos as soon as the goods are received. Contact us immediately within 24-48 hours if anything comes damaged.

  • DOD is not responsible for incorrect quantities or installation.

  • Freight is estimated and subject to change; final pricing may involve adjusted shipping charges and applicable sales tax.

  • The validity of the proposals issued is for 30 days. Beyond this period, items will need to be repriced.

  • Lead times depend on stock availability, it is crucial the customer reviews all quantities and finishes before granting final approval.

  • Finalized orders are non-cancellable.

  • Returns are subject to each vendors’ policy.

  • Credit card payments are subject to a 3% processing fee.

  • Prices subject to change for out-of-stock items; reselection may be required.